Fast Turnaround and Reliable Delivery

At Craft Neon, we understand that time is of the essence for your business. That’s why we are committed to providing a swift and reliable production and delivery process.

Our Turnaround and Delivery Promise:

  • Quick Production Time: We pride ourselves on our efficient production capabilities, with a standard turnaround time of just 2–4 days from order confirmation to completion.
  • Expedited Priority Delivery: For urgent orders, we offer expedited priority delivery to ensure your signage reaches your customers as quickly as possible.
  • Trusted Shipping Partners: We partner with leading logistics providers such as FedEx, DHL, and UPS to guarantee the safe and timely delivery of your products.
  • Order Tracking: Stay informed with real-time tracking of your shipment from our facility to your customer’s doorstep.

At Craft Neon, we ensure that your custom signage is produced and delivered promptly, allowing you to focus on what matters most—your business.

Comprehensive After-Sales Support and Warranty

At Craft Neon, our commitment to you extends beyond the purchase. We offer comprehensive after-sales support to ensure your satisfaction and the continued performance of your signage.

Our After-Sales Support Promise:

  • 1-Year Free Support: Enjoy one year of free support for any issues, including shipment damages, sign malfunctions, or operational queries.
  • Damage Coverage: If your sign is damaged during shipment, we will replace or repair it at no additional cost to you.
  • Operational Assistance: Whether you need help with installation or have questions about operating your sign, our support team is here to assist you.
  • Replacement Policy: If your sign stops working after an investigation, we will send a replacement free of charge.
  • Prompt Response: Our dedicated support team is available to address any concerns quickly and efficiently, ensuring minimal disruption to your business.

At Craft Neon, we stand by the quality of our products and are committed to providing the support you need to keep your signage in perfect working condition.